Help Desk

Our Help Desk is staffed with qualified support engineers. Many problems can be diagnosed and resolved over the phone. If on-site assistance is necessary, our Help Desk team can diagnose the problem and dispatch a qualified engineer.

24x7 Tech Support

Our customers operating hours are often as unique as their business needs. PC-PLUS Technologies understands business and recognizes the need for live support in a crisis, at any time of the day or night. We service many different types of organizations across New England.

Remote Support

PC-PLUS also offers remote support. We are able to remotely access your system and resolve the issue. No special software installation is needed on your desktops for this support. Remote support is available in 15 minute increments, saving you money.

• Reduces downtime
• Speeds recovery
• Decreases cost